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Election Technology Company
Driving AI Adoption in a Highly Regulated Sector
AI had been effectively banned because security, compliance, and organizational trust concerns outweighed the perceived benefit.
Defined a secure build-vs-buy roadmap, introduced compliant tools, and paired implementation with change management and staff training.
80% staff adoption within the first quarter with zero compliance breaches
The situation
Operating in a sector with zero margin for error, this election technology provider had initially banned AI due to security risks. We turned this skepticism into a competitive advantage by developing a 'responsible AI' framework. This allowed them to safely deploy AI for legislative research and content generation while maintaining strict compliance with election laws and cybersecurity standards.
Strict regulatory environment preventing standard AI adoption
Highly manual legislative research and product requirements processes
Siloed internal and external data sources slowing down decision making
Internal cultural resistance and fear of AI risks
The delivery
We architected a secure, policy-aligned AI strategy including a 'Build vs. Buy' analysis that favored secure, on-premise compatible tools. We implemented automated legislative research pipelines and marketing content generators, supported by a comprehensive change management and training program to upskill the workforce safely.
Defined a secure build-vs-buy roadmap, introduced compliant tools, and paired implementation with change management and staff training.
The result
30% efficiency boost in marketing campaign creation
25% reduction in time spent on legislative research and PRD drafting
80% staff adoption rate within the first quarter
Zero compliance breaches during the implementation
Scope
“Malleable AI turned our skepticism into strength... their practical approach... gave us a responsible way forward.”
Contact
Tell us where the business is stuck. We'll shape the strategy, enablement, and engineering around the outcome that matters.